Answered

Is it possible to send magic links via Intercom?

  • 14 December 2021
  • 3 replies
  • 31 views
U

Hello All

 

If yes how to do so?

Custom field containing the temporary URL?

 

Thank you very much for your help

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Best answer by Aparna 4 January 2022, 16:00

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3 replies

A

@user2150​ You can add the custom field(that contains the URL) in your outbound messages and when the user clicks, it would take them to the page intended to. Would you mind sharing some more context on how you would like to use it?

U

Hello @aparna​ thanks for this first answer.

The use case is the following

We have a page where we ask the e-mail to the user and when he clicks on "recevoir le lien" he instantly get a e-mail containing a magic Link that expires after a few hours.

My concern is on how to first feed intercom with the correct URL (it changes each time a user click on Recevoir le lien and it expires) and then send the E-mail to my customer.Capture d’écran 2022-01-03 à 18.46.13Thanks again

A

@user2150​  Happy new year!

 

Thanks for sharing your use case. At the moment it is not possible. As you mentioned it would change the URL to the current one. I will flag a feature request by sharing your use case with the product team.

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