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Is it possible to integrate Intercom within an app.heartbeat.chat community?

  • 14 December 2021
  • 2 replies
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We are using app.heartbeat.chat to host our Community, but can't figure out how to integrate Intercom into it. Intercom works on the main website (startupstrategycentral.com), but once you click the link to sign in and it takes you to the community portal, Intercom goes away. Help?

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Best answer by Milan 18 December 2021, 22:07

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Hey @kate l​! Have you installed Intercom Messenger in your app.heartbeat.chat?

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@kate l​ do you own app.heartbeat.chat (I'd say no - it's just another service you are using) and can you add Intercom JS there (that might be possible if there is custom code element to be added to the page, or your own Google Tag Manager)?

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