In Series we have not really used Exit rules (not yet anyway). They are mentioned in Intercom's guides but not really in a sense that they seem crucial.
Our customer base spands the globe pretty much so we need to send the same message in a lot of languages, which means when we set up Series we create a lot of almost identical rules and steps for our customers to match.
Is everybody else using Exit rules in their Series and do you find it crucial to use them as a way to ensure e.g. users leave Series at a given point?
I'm trying to get to know how to do thing as absolutely best as possible and to avoid mistakes (which we just had a bad one of! 😣 )
Best answer by Milan
View original
