This did not happen in earlier version of the Intercom SDK and currently results and decreased support performance and satisfaction. We are a paid customer, so a timely response is appreciated.
Best answer by Lisa B11
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The latest Android SDK (v10.6.0) frequently crashes when users submit their support case.
- Employee
- 250 replies
-
13 January 2022
- Answer
Hey @user2200 👋
Sorry to hear you are facing this issue, would you mind sending us a message through the Messenger with the Intercom SDK version you are using and crash logs if possible so we can get a Support Engineer to look into this for you 🙌
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