Hi!
Ive set up a custom bot, a lot works well but I have noticed that many of our customers open many conversations, I think it is because they click the wrong button.
I would like to try to add a "Go back" button that you have on intercom.
This one! 
I dont understand how to do it?
Best answer by Eric Fitz
View original@Azure Radio 277
Hey @julia n, apologies for the delay in a response here! The "Go back" button here is simply a button on our Custom Bot which brings the user back to the initial path. You can create this manually!
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