Answered

How do I convert leads to users in the 2.x APIs?

  • 18 January 2022
  • 1 reply
  • 60 views

Hi 👋

We're using the Intercom REST API 1.3 to track leads and their conversion to users. This integration has been in place for a few years. This week I've been extending this integration to add access to the articles, which was only introduced in API v2.1. My problem is that when I tried v2.1, I found that this API version doesn't have a way of converting leads to users. Is that at all possible with v2.1 or above?

 

Ideally I'd like to keep our integration on 1 version if possible, likely the latest version, assuming API versions will eventually be dropped

icon

Best answer by Aparna 20 January 2022, 17:11

View original

1 reply

Hey @user2225​ !You should be able to convert a lead to a user using this API endpoint.

Reply