Hi, Just wondering if anyone else has found a good way to pull stats on volume for just weekends only (aside from selecting day by day manually?)
I'm wanting to look at the average number of chats coming in for Saturdays and Sundays months at the time to better understand staffing needs for weekends.
Best answer by Aparna
View originalHey @ida j !You can create a custom report to get the volume or use the conversation report but in both cases, you would need to manually filter the reports by specifying the date.
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