Answered

Can I set a chat footer?

  • 29 January 2022
  • 3 replies
  • 9 views
N

It appears I can't set a chat footer. This is very important to us and I'm super-surprised that it doesn't exist yet for such a mature product. Have I missed something or is it coming?

 

Thanks, Neil

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Best answer by Paul M11 15 November 2022, 18:11

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Eric Fitz
Userlevel 1

Hey @neil w​, could you share a little more with me about your use case here, please? An example of a scenario where you'd like to be able to set a chat footer would be very helpful!

P
Userlevel 1

Hey @neil w​  👋 Paul here from Intercom Support!

 

This is not something we currently provide but I'd be happy to flag this as a feature request with the product team!

 

Would you mind please shedding a bit more light on why this would be helpful for your team in particular? Any further info I can pass along to the product team would be helpful for the request 🙂

N

Hi Paul, sure, basically a signature block just like we have with every email client on the planet. :)

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