Recently, my gsuite address got a bit overly protective and started to put the messages from the real users to the SPAM folder. Unfortunately, after I'm checking the spam in the email and marking it as NOT-spam, Intercom does not indicate those messages as an incoming one, even though the emails were moved to the inbox and not in the spam anymore.
How I can make sure that after I move email from SPAM to NON-Spam folder, it will be properly recorded and attached to the relevant customer correspondence history?
