When creating collections and articles in Intercom, the description areas have a very limited amount of characters they will take or show. They work like so:
- The description area at the top of an article only allows 100 characters, and shows them all.
- The description area at the top of a collection lets you put in as many characters as you want, but will only show about the first 80 characters. As you enter the characters there is no word wrapping.
I would love to have a lot more characters be allowed to be entered and shown. Is there anyway to:
- Change the number of characters one can enter in the article description and have the text wrap? Up to 600 characters would be great.
- Change the number of characters one can enter in the collection description and have the text wrap? Up to 600 characters would be great.
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I'm not finding anywhere this can be changed, but I'm wondering if I'm just missing it?
Best answer by Brent
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