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Disable pop-up on reply?

  • 8 February 2022
  • 3 replies
  • 114 views

If a user has closed the Messenger pane, I don't want to show it when they receive a reply. I'd like it to show a notification bubble on the launcher and show the pane only when they click on it.

I'm unable to find this option in any of the settings.

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Best answer by Lisa B11 10 February 2022, 14:19

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3 replies

Hey @hasan k​ 👋

 

This isn't a functionality of the Messenger at the moment but it's a great shout for a feature request over at @Product Wishlist​ 🙌

@lisa b11​ @daniel m15​ 

 

Has any progress been made on this feature? This is exactly what we want to do in a web app where arbitrarily popping up the intercom messenger isn't OK. We want to subtly notify the user (like with a bubble icon) and let them choose when they want to respond.

We want to do the same

@lisa b11​ @daniel m15​ 

 

Has any progress been made on this feature? This is exactly what we want to do in a web app where arbitrarily popping up the intercom messenger isn't OK. We want to subtly notify the user (like with a bubble icon) and let them choose when they want to respond.

 

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