Answered

Scaling/fit the chat window in mobile browser

  • 8 February 2022
  • 1 reply
  • 14 views

Our service don´t have an app, we just have a website where our chat is. It works fine for desktop users, but when visiting from an iPhone f.ex., you "loose" the top of the conversation when typing. Is there a way to adjust this with some sort of settings? I can see that this is the case for many other websites with Intercom that I have visisted.

 

See the attached screen recording from my iPhone.

icon

Best answer by Lisa B11 10 February 2022, 16:28

View original

1 reply

Hey @user2282​ 👋

 

So that we can look into this for you, would you mind sending us a message, along with the video through the Messenger please, one of my teammates can look into this for you 🙌

Reply