Answered

Can I tag user when creating a note from the API?

  • 8 February 2022
  • 1 reply
  • 2 views
U

While creating note from the intercom interface I can tag teammates, can i do that with the API?

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Best answer by Lisa B11 10 February 2022, 15:49

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L

Hey @user2218​ 👋

 

It's currently not possible to tag a user when creating a note on a conversation. A tag can be attached to a contact and conversation via API but not to a user when creating a note. This is a good shout for a feature request over at our @Product Wishlist​ 🙌

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