Hi - I see the ability to create Reaction Messages in help files but the only reply options we have is Text or Email Collector. Is there a tickbox somewhere I'm missing? Can't see any message reaction templates either... Thanks!
Best answer by Kevin Bendixen
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+5
@user2196​ Are you creating a chat? If yes, then you can't choose “reaction”. Those are only available for posts.
Ah-ha! Ok they just need to update their help files. That clears it up. Thx!
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