Our company uses multiple email addresses that can send emails through contacts.
Is it possible for team members' signatures to be visible when sent via these addresses?
At current , signatures are only visible when sent via individuals (YOU)
Best answer by Eric Fitz
View original
Hey @ian f, for new outbound emails, you'd need to create a custom email template to allow for signatures. You'd need to create a separate template for each of your teammates.
Hey @ian f 👋
I know this is an old post but wanted to follow up to let you know you can now add email signatures without the need for a template. To set this up you can go to Settings > Email > Signature 👇
Hope this helps 🙌
What if you are managing multiple businesses/email addresses? It would be great if the Intercom interface would let you set multiple email templates that would show based on conditions. This way, you can attach a value to your customers based on the company they are interacting with, and then have the proper email template with corresponding branding/contact info in your signature without having to think about inserting a template.
+3
Hi
It is a neat idea I will put it as a Feature Request for our engineers to look into it.
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