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Can macros be exported into a CSV file?

  • 16 February 2022
  • 1 reply
  • 315 views

For training purposes, we would like to export macros into a sheet or a CSV so that new teammates can use a Ctrl-F to find keywords. This would help them find keyword, not just in the macro title, but also the body text , and get up to speed quicker on our common replies. I'm wondering if we'd need to manually create a spreadsheet or if there is a faster way to pull this info from Intercom!

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Best answer by Eric Fitz 18 February 2022, 16:14

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Userlevel 1

Hey @user140​, you'd need to manually create this spreadsheet, as there's not yet a way to export these into a CSV file. One for our @Product Wishlist​ group for sure!

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