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How to rate a conversation through Intercom API?

  • 15 March 2022
  • 1 reply
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Is there any way to rate a conversation after agent closed the conversation through Intercom API? Instead of using Intercom task bots asking for conversation rating on?

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Best answer by Lisa B11 21 March 2022, 15:36

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Hey @yuqing​ 👋

 

This isn't a feature we have within the API capabilities at this time. Good shout for a feature request over @Product Wishlist​ 🙌

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