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Will Intercom integrate with Google Analytics 4?

  • 21 March 2022
  • 5 replies
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When will Intercom have integration with Google Analytics 4 (GA4) especially as Google Universal Analytics will stop processing new hits July 1, 2023 as per https://blog.google/products/marketingplatform/analytics/prepare-for-future-with-google-analytics/p>

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Best answer by Aparna 24 March 2022, 12:52

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Hey @anthony j​ ! At the moment we do not support GA4 but this is something on the team's radar. I do not have an ETA on this. I would suggest you flag it on the Product Wishlist page to give it a bump

Hi do we have an update on this at all?

Would love to have this on the roadmap. We've already migrated to GA4, and we'd like our Intercom data in the same instance. Setting up a non-GA4 instance for intercom is of very little value. And not a suitable long term solution based on 9 month timeline for deprecation.

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Giving this thread a bump to see if there have been any product updates regarding GA4. Has support for GA4 moved off the wish list and into reality?

I just added my GA4 tag ID to the article settings and it tracks the visits without issues. If you're searching for tracking the messenger data, they have a cool integration and that is also GA4 ready: https://www.intercom.com/help/en/articles/2454807-google-analytics-app-track-how-visitors-interact-with-the-messenger/p>

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