Does anyone have recommendations on how to include an email signature without copying and pasting every time an email is sent out?
Best answer by User32
View originalDoes anyone have recommendations on how to include an email signature without copying and pasting every time an email is sent out?
Best answer by User32
View originalHey @sandy m! Are you mainly referring to outbound emails here, or conversation replies?
Hey @sandy m I'm not an Intercom employee and my company's conversation replies are pretty plain text. But what I'd so in this case is create a Macro that's called Signature Block and then have it be something like -
Closing,
Author Full Name
Company Name
Other Signature Block Information
I just discovered the Author Name attributes in Macros myself so that's why I'm suggesting this as an idea here.
Hey @sandy m ! If it's through an actual Email channel, it'll include one by default. If you wanted an email signature to come through on Messenger conversations, Macros is the way to go, but it can fill up the conversation a bit if the customer is viewing it through the Messenger.
Thanks, Sarah!
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