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Did Intercom experience issues with its Slack integration?


Is anyone else having a problem with their Slack integration not working today? The messages from our customers comes thru the Slack app, but we cannot answer the question from within Slack. It will not allow us to respond in the Slack Channel

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Best answer by Christal 12 April 2022, 16:16

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Hey @christal​ 👋

 

I didn't hear of any reports of this, are you still facing issues? Was there any console errors?

I finally got in contact with Intercom tech support, and they verified there was an issue that day, but their engineers identified the problem and fixed it! Thanks for responding back!!​

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