We are currently trying to implement a complete ticket tracking system from different channels like email inbox, intercom chats and aircall calls.
We would like to automatically create Hubspot tickets based on Intercom conversations, but have not found a clever way to do that yet. Does anyone have experience on how to do that and would like to share? :)
Best answer by Aparna
View originalHey @sebastian b12 !
After a HubSpot contact is created, your leads' and users' conversation transcripts will also automatically appear as activities in HubSpot. We send Intercom conversations to HubSpot when they are started or closed. More details can be found in this article?
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