Answered

How to disable user sync after registration?

  • 20 May 2022
  • 1 reply
  • 6 views

Hello everyone,

 

Currently my website is using wordpress and has installed the intercom plugin, the registered users are synchronized to the intercom and I am worried because the costs are increasing every month. I want to disable user sync when registering and only want to sync with a certain group "Customer" instead of "user"

 

Customer means a customer who has made a purchase on the website. user is a user who just signed up for an account and hasn't purchased anything.

 

Can I do it?

 

Thank you.

icon

Best answer by Aparna 25 May 2022, 19:31

View original

1 reply

Hey @jessi​ ! Here is an article on how we track users. Currently, there isn't an option to filter out the non-paying customers. As long as Messenger is installed for users on your page they will be tracked.

Reply