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Salesforce integration - Turn off sync to activities

  • 23 May 2022
  • 1 reply
  • 21 views
A

I dont want to sync to the intercom chats to Salesforce activity. How to change this?

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Best answer by Aparna 27 May 2022, 11:51

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A

Hey @alfia​ ! If you head to Salesforce settings in our app store you will see an option to turn off the Automatically create Salesforce activities option under Set up cases. Here is a link to an article on that

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