Best answer by Aparna
View originalsuggested articles - can i pin certain articles based on the page i'm no in my platform? Also, can i pin videos too?
suggested articles - can i pin certain articles based on the page i'm no in my platform? Also, can i pin videos too?
Hey @jon a12​ ! At the moment it is not possible to show the list of the suggested articles based on the page the user opens the Messenger. For now, you can restrict the option to certain users/visitors entirely. Here is an article on that. Likewise, you can show an app for a certain user/visitor but not possible to dynamically change the video based on the page URL.
thanks for replying. can i ask, in the audience settings > add audience rule, what the 'current page URL' option allow?
ok thanks
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.