Answered

Is there a way for the new conversations to appear in the Team's inbox?

  • 28 May 2022
  • 1 reply
  • 6 views

Is there a way for the new conversations to appear in the Team's inbox?
icon

Best answer by Aparna 30 May 2022, 18:55

View original

1 reply

Hey @user1795​ ! You can set up assignment rules to assign the conversation to a specific team Inbox. Here is an article on how to set up the Inbox rule and assign the conversation. Hope this helps!

Reply