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Why isn't there a way to embed an inframe in the help center? This seems like a must-have!

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Why isn't there a way to embed an inframe in the help center? This seems like a must-have!
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Best answer by Daniel M15 6 June 2022, 15:58

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Daniel M15
Userlevel 2

Hey @michael l12​! Daniel from Customer Support Engineering here 🔧 

 

At the moment, Intercom does not support the ability to embed iFrames in the Help Center, but I'll make sure to pass this along as a feature request for our product team to review 😊

Daniel McGovern, Customer Support Engineer @ Intercom
Daniel M15
Userlevel 2

Hey again - just wanted to say feel free to drop this one in our Product Wishlist to bump its visibility 😁 Thanks!

Daniel McGovern, Customer Support Engineer @ Intercom
K

What is the status of this? I was unable to find a current request under the product wishlist page. TY

N

Hi folks! 👋! Nigel from Arcade here. 

We’ve got many customers looking to embed Arcades into their Intercom knowledge base to educate customers in an interactive way. We’d love to be connected to the Intercom team and allow them to better help their customers.  Here’s an example of what we’re doing with Gitbook: https://docs.arcade.software/kb/build/edit

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At upmenu.com we also would like to embed https://www.arcade.software/ into Intercom help center.

Please add this integration.

U
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Hi, Any update on this topic?

Jacob Cox
Userlevel 4
Badge +5

Hey there @UpMenu !

There isn’t any update around this topic. It has been flagged with our product team as a feature request. The team considers these requests when determining what sort of improvements to make, but it’s not guaranteed that such a feature will ultimately be implemented. It all depends on the team’s feature roadmap and product strategy.

Jacob | Customer Support Engineer at Intercom

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