Answered

You change Aircall info in note (and note in the message). So now I need to get Assignment Rules including Note Content

  • 21 June 2022
  • 1 reply
  • 19 views
U

We are running 500 call a day so this new "feature" is quite a mess for us.

I really need a quick solution

Thanks a lot

icon

Best answer by Evan P 23 June 2022, 13:10

View original

1 reply

E

Hey @user1301​, 👋 thanks for reaching out! I'm one of the Support Engineers here at Intercom! 👍

 

I see it seems you are having issues with our Aircall Integrations & the data being imported from them.

 

These apps are actually created by Aircall themselves, so they are going to be the best place for you to reach out to for support. If you're uncertain of who to contact, I recommend going into the Intercom App Store and clicking on the link to the Aircall's website below their app listing, like you see below 👇

 

Aircall support 

 

Many of these listings will also link to support documentation, as well as their support team. As a note, to be able to view this information you will need to be logged into Intercom and have that app installed for your workspace.

 

Let me know if you have any questions about this!

Reply


Terms & ConditionsCookie settings