Answered

unidentified user update / add a Tag to unidentified user before open conversation

  • 22 June 2022
  • 1 reply
  • 90 views
V

I use @intercom/intercom-react-native. User is registered with Intercom.registerUnidentifiedUser() and I use Intercom.updateUser({ Tag: 'someTag' })

but when I check user in Intercom I see Tag has not been set.

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Best answer by vidIQ 22 June 2022, 17:12

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1 reply

V

It looks like the Tag attribute is a custom attribute so after changing to

Intercom.updateUser({

customAttributes: {

Tag: 'someTag',

},

})

issue was solved

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