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Trying to re-verify email address


Hi there!

I'm trying to re-verify my work email address. It had been verified in the past, but the email address was deleted from our Google Business account, then re-added. So there was a period where the email address did not exist.

I've tried resending the verification email (also checked Spam), and tried deleting the email from intercom and re-adding it as a custom address. The verification email never appears.

The company domain name is verified.

Reading some of the other questions surrounding this topic, I'm wondering if maybe when the email address was deleted from Google, it was added to your bounce list?

The email address is my first name at company name.

Thanks!

Scott

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Best answer by Aparna 28 June 2022, 14:42

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2 replies

Hey! The email address was on our bounce list. I just removed it from the list. Could you please try resend the verification email and let me know how you got on with this.

Hi Aparna! That worked! Thank you so much for your help!

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