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Is it possible to increase article statistics and use reactions via API?

  • 28 June 2022
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Hi, I'm building a custom support page listing articles using API.

 

I saw a report called "Article engagement" with some statistics like "Views", "Conversations" and "Reactions".

 

Is it possible to implement these statistics with API?

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Best answer by Gavin 30 June 2022, 16:52

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👋 I do not believe this is possible.

 

According to the documentation, you can update; delete; receive and create articles but cannot automatically increase or decrease engagement.

Article Documention

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