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Receiving HTTP error 429 (Too Many Requests) when I'm using /search endpoints, even if I send only 1 request to this endpoint..

  • 28 June 2022
  • 1 reply
  • 50 views
L

Apparently when I do a request for /search endpoints that has many results I receive the HTTP error 429..

e.g:

body = {
"query": {"field": "updated_at", "operator": ">", "value": 1656362751},
"sort": {"field": "updated_at", "order": "ascending"},
"pagination": {"per_page": 150,},
}
 
response = request.post(endpoint="https://api.intercom.io/conversations/searchquot;, payload=body)

Even if it's only one day of search it leads to that 429 error...

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Best answer by Gavin 30 June 2022, 16:49

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1 reply

G
Badge +1

That's odd. I'm not able to reproduce this issue and am using this API on a daily and have not received any rate limiting errors.

 

I would suggest contacting Intercom directly to check on their end for any potential issues that may be causing this.

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