+1
I'd like to customize my outgoing messages from inbox (not outbound), a header with our logo, our social media, etc. I've created a template, but I can't find a way to insert it to my outgoing mails in inbox.
Has anyone solved this?
Best answer by Evan P
View originalHey @lucÃa​, 👋 thanks for reaching out! I'm one of the Support Engineers here @ Intercom! 👍
Â
So it isn't possible to use email templates in Inbox outbound conversations, however some customers have found success in creating Macros specifically designed for this purpose of being used in outbound conversations.
Â
I believe this would be the best solution for you at this time. You can learn more about macros here in this article. 🙌
+1
Hi! Thank you, Evan! I'd thought of doing it via macros, so I'll give it a go.
Have a great Thursday! 🙌
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
