Hello,
Our app responds to Submit Request originating from the Messenger with a Canvas to render. Prior to migration to the new Inbox, our Canvas was then rendered in both the Messenger and the Inbox. Now it only ever renders in the Messenger.
Is this a bug or a feature? or am I missing something? :)
Best answer by Daniel M15
View original
Hey @calendly! Daniel from Customer Support Engineering here 🔧
Thanks for flagging this one! At the moment, this is a known limitation of the Next Generation Inbox. As our team continues working on integrating Inbox apps from the Canvas Kit, our recommendation is to revert back to the old Inbox to gain access to any necessary features (This link can be found at the bottom of your list on the lefthand side of your Inbox 
).
Hope this helps 👋
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
