Answered

Custom template email headers and footers disappearing after saving

  • 28 July 2022
  • 1 reply
  • 8 views
U

Its so weird. Im trying to create an email with headers and footers but upon saving, the header and footer just goes away

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Best answer by Gavin 2 August 2022, 02:42

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This is odd. I've just created an email with custom headers and a footer, however, I'm not experiencing this issue.

 

I would suggest try clearing your cookies and cache, if that does not work, you should contact Intercom through the messenger who can look at this from a technical standpoint.

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