When our customers are live chatting with us, they are not able to interact with our software correctly. If they need to click on a feature/option that is hidden behind the chat window, they must close out of the chat completely, interact with our software, then come back into the chat. This is a clunky experience for the user. Especially when we are asking them to interact with the software as part of the live chat.
Best answer by Oseas
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