Answered

Do Article URLs automatically redirect?

  • 10 August 2022
  • 2 replies
  • 133 views
A

If we change a URL on an existing article, will it automatically redirect to the new URL or is there something manual we need to do?

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Best answer by Racheal 16 August 2022, 02:03

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Racheal
Userlevel 4
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Hey @ashley h14​ Racheal from the Support Engineer team here👋🏼

 

If you make a change to an Article like edit the title, it will change the public URL of the article but that's okay, we keep a log of all of those URL changes. We'll always redirect the end user to the original article no matter how many times the URL changed. So you don't need to update the outdated links that were used previously. 👍

J

Is this also the case if the domain/subdomain is changed?

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