Question

Can anyone offer any advice for creating an app that searches your own website?

  • 25 August 2022
  • 1 reply
  • 6 views

For example, a customer may be looking for details about pricing or examples, and we have pages available on our website for this (not our Intercom help centre). Thanks!


1 reply

Userlevel 2

Hey @user2453​! Daniel from Customer Support Engineering here 🔧 

 

This falls a little out of the scope of the Intercom product, since you're specifically asking about how to index your website for search results. You may need to create a custom search engine for your website, and use the Canvas Kit app to call an endpoint to retrieve the information. Here's hoping another community member might have some insight on implementing this 🙌

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