I would like to launch a form for customers in different world locations (lets say, ranging 3 different languages). Would I have to create a form for each target language; would I have a form and then be able to edit it for each language; or are translations automatic? Furthermore, if there are survey translations, are they based on the user's browser language? How are these managed?
I would like to create surveys for different languages. To ensure that the end-users open the form in their native language. Is this possible?
- Employee
- 102 replies
-
2 September 2022
Hey @pedro m ! Oséas here from the Customer Support Specialist team 🕵️
Surveys are not translated automatically so you would have to create one survey for each language and then use the attribute "Browser language" as audience rule to target users/leads by language. For example, for French speakers it would look like this:
Hope that helps!
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.