Question

Add Plan to Company

  • 6 September 2022
  • 2 replies
  • 71 views
O

I can not see any plan. Actually I don't find how to add plan to Intercom.

 

2 replies

Racheal
Userlevel 4
Badge +5

Hey @ozan y​ Racheal from the support engineer team here👋🏼

 

You will need to create Plans before they are available to select. Company information is sent over in the intercomSettings code snippet, as a JSON object called company, like so:

window.intercomSettings = {
email: "example@example.com",
created_at: 1457552104,
app_id: "pi3243fa",
company: {
id: "123",
name: "Intercorp",
created_at: 1234567890,
// (optional): Insert name of the plan current company is on
plan: "pro",
// (optional): Insert amount current company spends a month
monthly_spend: 10,
// (optional): Add any custom attributes, e.g.,
upgraded_at: 1424941688
}
}

 

Check out our Article here for more details.

P

Hi Racheal. Where can we locate this to edit? We also have Plan but no selectable options. 

I’ve looked at the attributes guide https://developers.intercom.com/installing-intercom/web/attributes-objects/ but it’s not clear where I can actually make these edits in Intercom. 

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