Are Team-level office hours used in calculating responsiveness metrics?
Userlevel 3
Are Team-level office hours used in calculating responsiveness metrics?
- Employee
- 250 replies
-
28 September 2022
Hey @lisa b13 👋
Team-level office hours are not used in calculating responsiveness metrics. We only calculate responsiveness metrics based on the workspace's default office hours (if this setting is enabled) 🙌
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