Hi,
I'm trying to install intercom onto my site for non signed in users. I've followed the instructions here: https://www.intercom.com/help/en/articles/167-install-intercom-on-your-website-to-engage-logged-out-visitors/p>
and it seems to half work but there's definitely something wrong. The chat window loads up and it's possible for me to send a message which makes its way to the inbox. However if I try to access the visitor ID with:
Intercom('getVisitorId')it returns "undefined".
If I reload the webpage then my conversation history is gone and I see a background POST request in the web console that receives a 404 response (asterisks added for redaction of possibly sensitive info):
POST https://api-iam.eu.intercom.io/messenger/web/conversations/1************4
REQUESTBODY:
app_id: m*******d
v: 3
g: undefined
s: dd*********************************b7
r:
platform: web
Idempotency-Key: 82************41
internal:
is_intersection_booted: null
page_title: MyPage
user_active_company_id: undefined
user_data: {}
self_serve_suggestions_match: false
client_assigned_uuid: null
referer: http://****.com/whatever/code>Any idea what the problem may be?
