I want to import from an excel file, and pull specific fields from the file into the body of an email. Much like a Word document email merge, but using Intercom.
Best answer by Daniel M15
View originalI want to import from an excel file, and pull specific fields from the file into the body of an email. Much like a Word document email merge, but using Intercom.
Best answer by Daniel M15
View originalHey @user1352! Daniel from Customer Support Engineering here 🔧
It sounds like you want to create a custom data attribute! You can create a custom data attribute through a number of ways, including right through the UI, and the Messenger code snippet. You can read more about how to create a custom attribute this great Help Center article. Once you've done this, the field will now be populated for your users, so you can import users from a CSV file and map whatever value you like to the new custom attribute. This attribute can now be used dynamically in Outbound messages, including emails!
I hope this helps 😊
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