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Visual bot builder

  • 14 October 2022
  • 3 replies
  • 14 views

This doesn’t display for me since the update, I’m still seeing the old / previous design. Do I need to do anything?

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Best answer by Oseas 14 October 2022, 17:43

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Hey @user572​! Oséas here from the Customer Support Specialist team 🕵️

 

That's likely because your workspace has bots with too long paths to be migrated to the new builder. Our Product Team is currently working on a solution to migrate this kind of bot. Workspaces affected by this should expect the new builder available by mid-November.

 

Could you please contact us through the Messenger so we can check if your workspace is on this list?

It's happening to all the bots, including new ones and short ones, so it's not an issue with long paths. I've contacted support, thanks

I have the same issue.

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