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"WhatsApp Number" attribute

  • 21 October 2022
  • 1 reply
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I'm creating a user in the api and filling in the phone field. I Want fill a field "WhatsApp Number" 

How I do that? 

 

there is nothing in the documentation

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Best answer by Oseas 27 October 2022, 16:21

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Hey @eduardo l​! Oséas here from the Customer Support Specialist team 🕵️

 

The attribute you have to fill in for WhatsApp outbound is "Phone". We use the "Phone" field to send WhatsApp messages. The format ideally should be the E.164 standard (e.g. +44123412342). For additional context, the “WhatsApp number” attribute gets filled automatically when you receive a WhatsApp message from a user, but it cannot be edited from the UI.

 

Hope that helps!

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