Answered

Is there any way to do business days only in our wait time?

  • 7 November 2022
  • 1 reply
  • 25 views

Userlevel 2
Badge +1

Hi there! When creating a series, Is it possible to have the series respect Mon-Fri days only? For example, If they are supposed to receive Post X but don't come online within three days send Email Y, is there any way to make it "Come online within three business days"? We are a B2B company so I don't want to bombard people for waiting two days on the weekend, but still want to be timeline and engage our customers.

 

Any ideas / workarounds welcome!

icon

Best answer by Racheal 12 November 2022, 03:41

View original

1 reply

Userlevel 4
Badge +5

Hey @erin k​ Racheal from the support engineer team here👋 

 

There currently is not a way for Series to take into account business days. What you can do is set scheduling on the email itself, so if they reach the block on a Sunday, it will wait for the scheduling to open up on the days you define! 👇series-message-scheduling

Reply