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Is there any way to add or embed a navigation menu in an article?

  • 8 November 2022
  • 3 replies
  • 120 views

I have an article with multiple sections and I want to add a navigation menu so that users can click on the section they want to skip to. I've seen it in other Help Centers, but I'm not sure if I can even do that in Intercom. Has anyone been able to? I've included a screenshot from the Mixpanel help center for reference. Thanks in advance!

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Best answer by Oseas 11 November 2022, 19:05

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Hey @emma l​! Oséas here from the Customer Support Specialist team 🕵️

 

At the moment, this type o customisation is not available in our Help Center. A better level of article customisation is one of the popular feature requests in our @Product Wishlist​ so I'll make sure to mark this as a +1 for you. Thanks for flagging this to us 🙏

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We're doing this manually at the moment for all of our help articles. You can copy the anchor links of your headers and then paste them into a table of contents at the start of the article.

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Awesome, I'll have to give that a shot. Thank you!

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