Hello! Hope you're all doing great.
As stated above, my question is: is there a way to disable the Messenger showing a preview of new messages in a small, borderless box? I'd like to stick only to the red bubble that indicates a new message and nothing else, if possible.
Thanks!
+4
Hello @user2097 👋🏼
Shauna here from Intercom Support - thank you for reaching out!
Currently there is no way to 'disable the preview of the message' showing from the Messenger - this is specific to 'replies' from conversations etc.
You can set Outbound Posts & Chats etc. to show as a 'badge' 👇🏼
I will flag this with the Product team as a feature request for you 🚀 Please share any additional context on your use case here, and I can pass this on for you!
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