About Shopify and customer's phone

Hey @user2089​ Racheal from the support engineer team here👋 

Phone number isn't one of the data that gets imported to Intercom from Shopify -- you can see the list of data that does get imported here. A Shopify user will be converted to an Intercom user/lead with the following attributes:

• id => user_id
• name => name
• email => email
• created_at => created_at (for leads)
• created_at => signed_up_at (for users)
• orders_count => shopify_orders_count
• total_spent => shopify_total_spent
• last_order_name => shopify_last_order_name
• accepts_marketing => shopify_accepts_marketing
•  

To get the Phone number over to Intercom, you could add it via one of the methods we offer for getting data into Intercom:

• CSV import
• REST API
• Manually by editing the field in the UI when it's part of your Qualification Data
• Using a third-party automation tool like Zapier