Is there any kind of recall feature or a delay setting in messenger? I'm human, and sometimes I catch a typo in a response I've just sent. It would be great to have to ability to correct it or delete that response before it's sent to the customer.
Userlevel 4
+5
- Customer Support Engineer
- 512 replies
-
12 December 2022
Hey there Racheal from the support engineer team here👋
At the moment there is no delay feature, but you can always delete your message and if it hasn't been two minutes yet, the user won't receive the notification.
https://www.intercom.com/help/en/articles/6577422-can-i-delete-a-reply-i-send-to-a-user/p>
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