The Help Center is active and the articles published. However, when the chatbox pushes the resource to my prospect. The link to the full article does not work. Why?

Hey @martina​ 👋🏼

Shauna here from Intercom Support!

I think this is something our support team will need to dig into deeper for you and potentially test out the messenger themselves. Could you reach out to us via the messenger or through email at team@intercom.io?

Please provide the URL to your Help Center and a URL to example Article - this gives the teammate context to dive right in for you 🚀